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Legal notice

This document establishes the conditions governing the use of the website and the purchase of products offered on congafasdesol.com.

Please read carefully the General Conditions, our Privacy Policy and our "Cookie Policy" before using this website. When you place an order through the site, you consent to our terms and conditions, our privacy policy and our cookie policy. Therefore, if you do not agree with these three documents, you should not use this website.

Please contact us if you have any questions and we will be happy to answer them.

 

WITHSUNGLASSES.CO.UK DETAILS

In compliance with article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), the company's identification data are detailed below:

Company name: SOLGADE ONLINE S.L.,(From now on, congafasdesol.com).

CIF: B73842387

Address: C/ JOSE MANUEL SANCHEZ PEDREÑO, 1, 8ª PLTA., 30009, MURCIA.

Telephone: 968 939 582

Email: hola@congafasdesol.com

TRADE REGISTER OF MURCIA

The company SOLGADE ONLINE S.L., has been registered in the commercial register of Murcia, page MU-85013 Volume3040 Sheet 169 Registration.

 

YOUR PERSONAL DATA

The personal data you provide will always be treated according to the privacy policy of our website. Furthermore, when you use the website, you declare that the information you provide is real and up-to-date.

 

USE OF OUR WEBSITE

When you use this website and place orders through it, you agree to:

Not to place any false orders. If we consider that a fraudulent order has been placed, we will be entitled to cancel and report it.

Make legally valid inquiries or orders.

To provide us with your e-mail address, postal address and/or other truthful and up-to-date contact details. In addition, you agree that we may use such information to contact you, if appropriate. If we do not have all the necessary information, we will not be able to process your order.

When you buy from this website, you declare that you are over 18 years old and have the legal capacity to contract.

When the customer places an order, he or she is obliged to read and confirm the reading of these general contracting conditions, as well as the additional links present here. If after reading these conditions the customer places his order, he is confirming his agreement with Congafasdesol.com.

 

HOW CAN I PLACE AN ORDER

To place an order, you must choose the products you want to buy and follow the online purchase procedure. When you have all the products you want to buy, you place the order and go directly to the shopping cart, where you must fill in all the personal data we ask you for for the delivery of the order.

All the prices of our products include V.A.T. and the final price is the one that appears in the shopping cart, once the personal data and the discount code (if you have it) are introduced before making the payment.

All prices are valid except error. We reserve the right to cancel the order in such a case after returning it and notifying the customer.

The products are 100% original and are delivered with the original covers and documents of the manufacturer. If you want to know more about the authenticity of our products, read this post.

It is advisable to register to place your orders, keep track of them and access information with news, offers and promotions congafasdesol.com. For any questions that may arise do not forget to use the order number that is sent by email at the time of purchase. If you wish to download the purchase invoice, modify any personal or shipping information, you can do so from your customer account.

When you place your order, you will immediately receive an email with the order confirmation. When your order leaves the warehouse, we will also inform you by email, at the address you have provided. In that email there will be a link for you to track the package.

 

PAYMENT SECURED WITH SSL

We use secure payment with verification of the buyer by your financial institution, so we make sure that the buyer is the one who actually makes use of the payment method.

We have different payment methods for you to select the one that best suits you: Credit card, bank transfer, Pay Pal, cash on delivery and deferred payment with Pay Later.

 

SHIPMENTS AND DELIVERY TIMES

Shipping is completely free. We take care of the shipping and there are no additional charges. At this time we do not ship to Ceuta, Melilla and the Canary Islands.

All the products that appear in the shop with the logo of Delivery in 24 hours are delivered during the 24/48 working hours after the order is placed. However, exceptional situations may arise that delay the reception of the order, although this is not usual.

If the product appears on the website with Availability: DELIVERY 10-15 WORKING DAYS, the order will be at your home in that estimated time. However, it is possible that the supplier has the product in production and the delivery time is extended to 1, 2 or 3 months. In that case, we will inform you by email so that you can decide what to do: wait and continue with the order, change the product for one that has "24 hour delivery" or cancel it.

 

RETURNS AND EXCHANGES

The first change you request is free. Yes, we make it easy for you to find the perfect glasses for you and we don't charge you anything for that first change. But if you want to ask for a refund, you have 15 working days from the moment you receive the glasses. The return has a cost of 2.90 ?, which will be subtracted from the refund, with the same payment method you used to pay the order (except if it is cash on delivery which is done by bank transfer).

Download the exchange or return form, print it out and fill it in. Put it in the box in which you received your order along with the glasses and all their accessories. You must protect it properly so that it is not damaged during shipping. Contact the agency by sending a WhatsApp to 697 184 461 or by sending an email to esampedro@carexlogistics.es Request a collection and they will pick up the package. Don't forget to include your delivery address:

 

Congafasdesol.com

José Manuel Sanchez Pedreño Street S/N Plazarte.

30009. Murcia

 

Once we receive the product and check that it is in perfect condition we will return your money within 10-15 working days.

 

GUARANTEE OF THE GLASSES

All the glasses of Congafasdesol.com have two years of warranty for manufacturing defects, but the misuse of them is not covered: scratches, falls, breaks among other incidents. If you receive a pair of glasses for misuse, the customer will assume the cost of shipping and return them.

Print and fill in the form. Insert it in the box where you received your order along with the glasses and all their accessories. You must protect it properly so that it is not damaged during shipping.

Contact the agency by sending a WhatsApp to 697 184 461 or by sending an email to esampedro@carexlogistics.es Request a collection and they will pick up the package, we pay the costs. Once we receive the product we will process the warranty with the manufacturer and give you the best solution: replacement of parts, replacement of the glasses or discount coupon with the amount of the product, if it is a discontinued product. Don't forget to put the delivery address:

 

Congafasdesol.com

José Manuel Sanchez Pedreño Street, S/N Plazarte

30009. Murcia

 

RIGHT TO WITHDRAW

In addition to the conditions of shipping and return, withsunglasses.co.uk informs the user that, in accordance with current legislation, has a period of fourteen (14) calendar days to withdraw from the product without justification from the date of receipt of order. To make this withdrawal, the user may make the communication of withdrawal to withsunglasses.co.uk by sending an email to hello@withsunglasses.co.uk to arrange for collection at home by a courier. Below is the model withdrawal form to be used by the user:

 

- For the attention of WITHSUNGLASSES.CO.UK:

- I hereby communicate that I withdraw from my contract of sale of the following property:

- Ordered on_____ and received on ____.

- Name of the user and telephone number of contact:

- User's address:

 The process of returning the product caused by the exercise of the right of withdrawal of the user will be carried out with the conditions indicated in the section "Returns and Exchanges".

 

COMMUNICATION WITH THE CUSTOMER

Any questions or information you send us should preferably be sent to our e-mail address: hello@withsunglasses.co.uk. We can send you information either by e-mail or by telephone.

For contractual purposes, you agree to use this electronic means of communication and acknowledge that any contracts, notices, information and other communications that we send to you electronically comply with the legal requirements to be in writing.

 

RESPONSIBILITY

Except as otherwise expressly provided in these Terms, our liability in respect of any product purchased from our website shall be strictly limited to the purchase price of that product.

 

HACKING, VIRUSES AND COMPUTER ATTACKS

The misuse of this website is prohibited, see intentional introduction of viruses, Trojans, worms, logic bombs or any other technologically harmful or damaging programs or material.

You shall not attempt to gain unauthorised access to this website, the server on which the website is hosted or any server, computer or database related to our website.

You agree not to attack this website through a denial of service assault or a distributed denial of service attack.

Failure to comply with this clause may result in violations under applicable law. We will report any violations of such regulations to the appropriate authorities and cooperate with them in discovering the identity of the attacker.

Furthermore, in the event of a breach of this clause, you will immediately cease to be authorised to use this website, as is to be expected.

We will not be liable for any damage or loss resulting from a denial of service attack, viruses or any other technologically harmful or damaging programs or materials that may affect your computer, computer equipment, data or materials as a result of using this website or downloading content from it or to which it redirects.

 

EVENTS BEYOND OUR CONTROL

We are not responsible for any failure or delay in fulfilling any of the obligations assumed, when this is due to events caused by force majeure.

Force majeure shall include any act, event, failure to perform, omission or accident beyond our reasonable control, including but not limited to the following:

Strikes, lockouts or other industrial action.

Civil commotion, riot, invasion, terrorist threat or attack, war (whether declared or not) or threat or preparations for war.

Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or any other natural disaster

Impossibility of the use of trains, ships, planes, motor transport or other means of transport, public or private.

Impossibility of using public or private telecommunications systems.

Acts, decrees, legislation, regulations or restrictions of any government or public authority.

It will be understood that the obligations will be suspended during the period in which the cause of force majeure continues, and we will have an extension of time to comply with these obligations for a period of time equal to the duration of the cause of force majeure.

We will use all means at our disposal to terminate the force majeure event or to find a solution to enable us to fulfil our obligations.

 

RIGHT TO MODIFY THE GENERAL CONDITIONS

We reserve the right to modify these terms and conditions. These terms and conditions shall not be retroactive. If you do not agree with the changes, we recommend that you do not use our website.

 

LAW AND JURISDICTION

In general the relations between congafasdesol.com (B73842387) with the Users of its telematic services, present in this website, are subject to Spanish legislation and jurisdiction. The use of our website and contracts for the purchase of products through this website will be governed by Spanish law.

The present General Conditions, are subject and will be governed according to the arranged thing in the laws of Spain, in particular in:

Law 7/1998, of 13 April, on General Contracting Conditions,

Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Law for the Defence of Consumers and Users and other complementary laws,

Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights

Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC

Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce.

The parts are submitted, for the resolution of the conflicts to the Courts and Tribunals of the Optica Óptima's address, located

 

INTELLECTUAL PROPERTY AND INDUSTRY

The intellectual property rights of the content of the web pages, their graphic design and codes are the property of congafasdesol.com and are therefore prohibited.

Check congafasdesol.com for more details. Thank you very much.