Contact Us

Address

Calle José Manuel Sanchez Pedreño, 1
Torre Plazarte. 9ºB
30009. Murcia (Spain)

Fill in this form if you have any questions, problems, comments or suggestions.

We shall endeavour to respond to you as soon as possible.

If you prefer, you can also contact us by Mon-Fri: 8am – 3pm

Phone: 02 080 683 129

WhatsApp: +44 7491 566 570

Email: hello@withsunglasses.co.uk

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How long will it take to receive the order? 
There are two options. In most cases you will receive your order in 24/48 hours or, within a maximum of 10 days, if we need to order your item from the warehouse.

Is there an optician that is responsible for the website? We are certified options with more than 20 years of experience and have various optical centres in Murcia, Spain.

What size are the sunglasses measured in? 
The diameter of the lens is in mm, just like the size of the glasses.

What are polarised glasses? 
They are crystals with a special treatment that reduces glare and flashes of different reflexes.

Are the designer sunglasses original?
All of our products are 100% authentic. We only work with official suppliers.

What if I want to change the size of my sunglasses? 
You have to return the item in the original package, make a new order and select the new size.

Do the glasses come with a guarantee/ warranty? 
Yes. 2 years.

Are you available during the weekends and national holidays?
No, at the moment we are only open during the standard working days:

Monday- Friday:  8am-3pm.

Can I change the address of my delivery? 
Yes, from ‘My Account’ on our website or by telephone.

Is there a cost for returns? 
No, all returns are totally free.

Do they come in the original case?
Yes, all sunglasses come in their original case with a suede lens cleaner.

What is the timeframe for returns?
You have 30 days to return the glasses without any further cost to you or explanation. 

Are your designer sunglasses genuine?
Yes! All of our products are brand new and 100% authentic. They come with a 2 year warranty. If you are not satisfied with our product, we offer a money back guarantee.